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Frequently asked questions
Welcome to the Haider Nutrition FAQ page! Here, we’ve gathered answers to the most commonly asked questions about our products, shipping, and more. If you can’t find the information you’re looking for, feel free to contact us at support@haidernutrition.com.
Is Haider Whey Protein 100% halal-certified?
Yes, all of our products, including Haider Whey Protein Isolate, are 100% halal-certified. We strictly adhere to halal standards throughout the sourcing and manufacturing process to ensure our products align with your faith and values.
How much protein is in each serving of Haider Whey Protein Isolate?
Each serving of Haider Whey Protein Isolate contains 25 grams of high-quality, fast-absorbing protein. It’s designed to support muscle growth and recovery without any unnecessary fillers or additives.
Can I use Haider Whey Protein if I am lactose intolerant?
Yes, our whey protein isolate is low in lactose and micro-filtered to ensure easy digestion, making it suitable for those with mild lactose intolerance. However, if you are highly sensitive to lactose, we recommend consulting with your healthcare provider.
What are the shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times vary based on your location, but standard shipping typically takes 3-7 business days within the U.S. For international orders, delivery times can range from 7-14 business days depending on the destination.
Do you ship internationally?
Yes, we do ship internationally. Please note that shipping rates and delivery times will vary based on the destination. Additionally, any customs or import duties are the responsibility of the customer.
What is your return policy?
We offer a 30-day return policy for unopened products in their original condition. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please visit our Return Policy page for more details or contact our customer support team for assistance.
How do I track my order?
Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the courier’s website or through your Haider account.
Can I cancel or change my order after it’s been placed?
We strive to process orders as quickly as possible. If you need to cancel or make changes to your order, please contact us at support@haidernutrition.com immediately. If the order has already been shipped, we won’t be able to make changes, but you can follow our return process.
Are your products free from artificial additives?
Yes, all Haider Nutrition products are free from artificial colors, flavors, and preservatives. We prioritize clean, pure ingredients to ensure our products align with your health goals and ethical standards.
How do I contact customer support?
You can reach our customer support team via email at haidernutrition@gmail.com or call us at 6823938175. We are available 24/7, and we aim to respond to all inquiries within 24-48 hours.